The Supervisory Leadership Series is designed to empower managers with the tools necessary to be a more effective and proficient leader.  To accommodate the demanding schedules of today's leaders, participants may choose to attend only one or all eight sessions.  This allows for customization of the learning path to meet an individual's specific professional needs.  Contact our center to learn which courses might be best for you or to customize your own learning path.

Generations at Work

• Leading the generations at work
• Common ground for issues between the generations
• Choosing methods to match employee generational outlook
• Generations Who's Who exercise

Developing Capable People

• Moving from directing to exploring
• Behaviors that undermine productivity and engagement
• Actions that contribute to high-performance work climate
• The Art of Dialogue

Understanding Emotions in the Workplace

• Emotional Intelligence
• Enhancing the 4 Abilities
• Being smart about emotions

Shaping Work Climate

• Recognizing climate dimensions
• Effect of climate on productivity
• Determine strategies to improve the work environment
• Adjusting climate dimensions

Performance Assessment and Improvement

• Performance planning
• Learning and Outcome Goals
• Providing direction and focus
• Continuous improvement tactics
• Performance Assessment Simulation
• Recognizing abilities
• Who gets the raise/who gets the promotion

Ethical Behavior in the Workplace

• Unraveling Moral Dilemmas
• Ethics Simulation
• Personal Values Profile

Resolving Conflict and Negotiating Effectively

• Developing a personal model
• Proactive conflict resolution
• Negotiating win/win agreements
• Negotiating simulation